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The price is right - Alternative fee arrangements provide insight to manage your legal costs
By Marc B. Merklin on November 4, 2014
As written in the November 2014 Smart Business News
By Marc B. Merklin, Managing Partner, Brouse McDowell
Managing expectations is a critical part of the relationship between law firms and their clients. “If expectations are different between the two parties, it can either lead to the client feeling that they were overcharged or feeling that they did not get value for the service provided,” says Marc B. Merklin, managing partner at Brouse McDowell.
“The last thing a law firm wants is a client whose expectations weren’t met and who is unhappy with the final bill,” he says. “They may complain about it, and they probably aren’t going to be a client in the future or recommend the law firm to others.”
Click here to read the rest of the article.
By Marc B. Merklin, Managing Partner, Brouse McDowell
Managing expectations is a critical part of the relationship between law firms and their clients. “If expectations are different between the two parties, it can either lead to the client feeling that they were overcharged or feeling that they did not get value for the service provided,” says Marc B. Merklin, managing partner at Brouse McDowell.
“The last thing a law firm wants is a client whose expectations weren’t met and who is unhappy with the final bill,” he says. “They may complain about it, and they probably aren’t going to be a client in the future or recommend the law firm to others.”
Click here to read the rest of the article.
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