Podcast: Health Care Checkup - Physician Emotional Intelligence and Avoiding Hot Water: Part I of II

In Part I of this series, learn a bit more about interpersonal skills, particularly self and social awareness and how honing those skills can help physicians diffuse stressful situations. In the heat of the moment and in an effort to avoid mistakes affecting patient care, physicians can sometimes lash out verbally and wind up in hot water running afoul of medical staff bylaws and/or other professional conduct standards. Jenifer provides some insight into how physicians can focus on their development of techniques and tools to prevent such conduct. 

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